Signing in and resetting your password

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Use this guide to sign in to RoostPay, and to reset your password if you forget it.

Signing in

  1. Open RoostPay and, on the Welcome Back screen, tap Sign in.
  2. On the Sign Into RoostPay screen, enter your Email and Password.
  3. Optionally, turn on Remember me to stay signed in on this device.
  4. Tap Sign in.
Note: If your device supports it, you can also tap Sign in with Passkey to sign in with Face ID, your fingerprint, or your device lock instead of typing a password.

If you see a message that no account was found, double-check the email from your invite. If your account is missing your name, contact your employer. If your account has been suspended, contact RoostPay support.

Resetting your password

  1. On the sign-in screen, tap Forgot password?.
  2. On the Reset password screen, enter your Email.
  3. Tap Send reset link.
  4. Check your email for the reset link message (“Check your email for the reset link.”).
  5. Open the link, enter a New password, then enter it again in Confirm password.
  6. Tap Update password.
Note: Your password needs a minimum of 8 characters (maximum 72), with at least one letter and one number. Spaces and special characters are allowed.

Once your password is updated, sign in again with your new password.

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Our team supports Canadian household employers Monday–Friday.

Reviewed for accuracy by RoostPay Payroll Specialists.