Account and Household Settings

Last updated September 21, 2026 2 min read
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Your Account settings cover your personal details and sign-in email. Household settings cover the shared business details RoostPay uses for payroll and CRA remittances, plus emergency contacts and your co-employer.

Account settings

  1. Go to Settings > Account.
Account settings showing account email and profile details
Account settings.
  1. Your Account email is shown at the top (read-only). To change it, tap Change Account Email Address, enter the new email, and confirm — you’ll need to confirm the change from both your current and new inboxes.
  2. Tap Edit to update your legal first and last name, preferred name, phone, and address. Tap Save when you’re done, or Cancel to discard your changes.

Household settings

Go to Settings > Household.

CRA account details

Household settings with the CRA Account Details card highlighted
CRA Account Details in Household settings.

Tap Edit on the CRA Account Details card to update your CRA business number and Legal name (business or household). RoostPay uses this to calculate and track payroll and remittances, and on your year-end tax forms — it does not send remittance payments to the CRA. Both fields are required. Tap Save to confirm.

Household display name

Tap Edit on the Household display name card to set a friendly, informal label (for example, “The Smiths”). This name is shown in the app only — it doesn’t appear on contracts or legal documents.

Emergency contacts

Tap Edit on the Emergency Contacts card to add up to two contacts your employee can reach during a shift if you’re unavailable. Enter a name and phone number for Contact 1 and, optionally, Contact 2, then tap Save.

Spouse or partner (co-employer)

If you have a co-employer on your household, their contact details appear under Spouse or partner (or Primary employer (your partner) if you were invited by them). To invite a partner, update their details, or manage the link, tap Open Household management.

Unlinking a co-employer

Only the primary employer can unlink a co-employer from Household management.

  1. Open Household management.
  2. On the linked co-employer card, tap Unlink co-employer.
  3. Confirm and verify your identity when prompted.

After unlinking:

  • The co-employer loses access to this household’s schedule, payroll, and employee information.
  • RoostPay notifies the co-employer that they’ve been unlinked from the household.
  • Their RoostPay account remains.
  • They cannot add employees until they have an active RoostPay household subscription.
  • The co-employer (partner) cannot unlink themselves — only the primary employer can.
Note: If you're the co-employer who was invited, your partner's contact details are managed on their profile — you can't edit them here, and you can't unlink the household link yourself.

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Our team supports Canadian household employers Monday–Friday.

Reviewed for accuracy by RoostPay Payroll Specialists.